Privacy Policy

Last updated: January 2025

Gaudreau Wines ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

1. Information We Collect

Personal Information

When you place an order, we collect:

• Full name
• Email address
• Phone number
• Billing address (street, city, postal code)
• SAQ pickup location preference

Order Information

We store details about your orders including products purchased, quantities, prices, and order status.

Cookies and Session Data

We use essential cookies to:

• Maintain your shopping cart between visits
• Remember your language preference (English/French)

These cookies are necessary for the website to function and cannot be disabled. We do not use tracking or advertising cookies.

2. How We Use Your Information

We use your personal information to:

• Process and fulfill your wine orders
• Send order confirmations and updates
• Coordinate wine pickup at your selected SAQ location
• Respond to your inquiries and provide customer support
• Comply with legal obligations

3. Third-Party Services

Payment Processing

We use Stripe to process payments securely. Your credit card information is sent directly to Stripe and is never stored on our servers. Stripe's privacy policy applies to the handling of your payment data: stripe.com/privacy

Contact Forms

Our contact form is processed through Netlify. Messages you send through this form are subject to Netlify's privacy policy: netlify.com/privacy

4. Data Retention

We retain your order information for a period of 7 years to comply with Canadian tax and business record-keeping requirements. You may request deletion of your personal data at any time, subject to our legal obligations.

5. Data Security

We implement appropriate security measures to protect your personal information, including:

• Secure HTTPS encryption for all data transmission
• Secure password storage for administrative accounts
• Protection against cross-site request forgery (CSRF)
• Rate limiting to prevent abuse

6. Your Rights

Under Canadian privacy law (PIPEDA) and Quebec's Law 25, you have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent for certain uses of your data

To exercise these rights, please contact us at the email address below.

7. Children's Privacy

Our website is intended for adults of legal drinking age (18+ in Quebec). We do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Gaudreau Wines
Email: info@gaudreauwines.com
Montreal, Quebec, Canada