Terms & Conditions

Last updated: January 2025

Welcome to Gaudreau Wines. By using our website and placing orders, you agree to these Terms & Conditions. Please read them carefully.

1. Age Requirement

By placing an order, you confirm that you are of legal drinking age. We reserve the right to request proof of age at any time. Orders placed by minors will be cancelled and refunded.

2. Private Wine Import Service

Gaudreau Wines operates as a private wine import agency. We facilitate the importation of wines from international producers for Quebec residents through the SAQ's private import program.

How It Works

• You browse and select wines on our website
• You pay an agency fee online (covers import coordination and service)
• The wine is imported through SAQ's private import system
• You pick up and pay for the wine at your selected SAQ location

3. Pricing and Payment

Agency Fee

The fee you pay online is our agency/service fee for coordinating your private import. This fee is non-refundable once the import process has begun.

Wine Price

The wine price displayed on our website is the estimated SAQ price you will pay when picking up your order. Final prices are set by the SAQ and may vary slightly.

Payment Processing

All online payments are processed securely through Stripe. We accept major credit cards.

4. Orders and Fulfillment

Minimum Order

Wine is sold in boxes of 6 bottles. This is the minimum order quantity per wine selection.

Order Confirmation

After placing an order, you will receive an email confirmation. This confirms that we have received your order and payment, not that the wine is ready for pickup.

Pickup

Once your wine arrives at the SAQ, we will notify you. You must pick up your wine at the SAQ location you selected during checkout. Valid ID proving legal drinking age is required at pickup.

Timeline

Private imports typically take 8-12 weeks to arrive, depending on the wine's origin and SAQ processing times. We will keep you informed of your order status.

5. Cancellations and Refunds

• Orders may be cancelled within 24 hours of placement for a full refund of the agency fee.
• After 24 hours, or once the import process has begun, the agency fee is non-refundable.
• If we are unable to fulfill your order (e.g., wine unavailability), you will receive a full refund.

6. Product Availability

Wine availability is subject to producer stock and import regulations. While we make every effort to maintain accurate inventory information, occasionally a wine may become unavailable after you place your order. In such cases, we will contact you to offer alternatives or a refund.

7. Responsible Consumption

We encourage responsible alcohol consumption. Please drink responsibly and never drink and drive.

8. Limitation of Liability

Gaudreau Wines acts as an import coordination service. We are not responsible for:

• Delays caused by SAQ, customs, or shipping providers
• Wine quality issues (contact us to resolve with the producer)
• Changes in SAQ pricing or policies

9. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Gaudreau Wines and is protected by copyright laws. You may not reproduce, distribute, or use our content without written permission.

10. Governing Law

These Terms & Conditions are governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein.

11. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to this page. Your continued use of our website constitutes acceptance of the updated terms.

12. Contact

For questions about these Terms & Conditions, please contact us at:

Gaudreau Wines
Email: info@gaudreauwines.com
Montreal, Quebec, Canada